Personalised home care tailored to you

Compassionate, specialist support that helps you live independently at home — designed with you and your family, across South Tyneside and the surrounding areas.

About My Care Haven

My Care Haven has dedicated itself to providing high-quality, specialised care that is fully customised to each person’s unique needs. We understand that choosing care is one of the most important decisions you and your family will make, and we are here to support you every step of the way.

 

Our compassionate and highly trained care assistants are committed to helping you live a fulfilling, independent life in the comfort of your own home. Our care packages are thoughtfully tailored in collaboration with you and your family, ensuring the support provided is both personalised and effective.

How our care works

1) Friendly call and assessment

We listen to what matters to you and your family, discuss routines and preferences, and agree the best times to visit — across South Tyneside and nearby areas.

2) Personalised care plan

Your plan is tailored to your goals — from personal care and medication prompts to meals, mobility, companionship and more.

3) Ongoing reviews and continuity

We match you with a small, consistent team and review support regularly so it stays right for you.

Our Services

Our Services:
• Home Care and Support — Daily living assistance such as personal care, medication prompts, meals and nutrition, mobility, and help around the home. Flexible visits from once a week to several times a day.
• Social and Assisted Visits — Friendly companionship, activities at home, and escorted trips to shops, appointments, and community events.
• Complex Care — Specialist support tailored to complex needs, planned with you and your family.

Available across South Tyneside and surrounding areas.

Areas we cover

We provide care across South Tyneside, including: South Shields, Jarrow, Hebburn, Whitburn, Cleadon, East Boldon, West Boldon, Boldon Colliery, Marsden, Westoe, Harton, Simonside, Tyne Dock, Biddick Hall, Horsley Hill, Cleadon Park, Fellgate, Monkton, Primrose, Brockley Whins — and all neighbouring communities within the borough.