Our Services

Compassionate, person‑centred support to help you live independently at home — available across South Tyneside and surrounding areas.

We offer personalised care built around your routines and preferences, including: personal care and hygiene, medication prompts, meal preparation and nutrition support, companionship and social activities, mobility and transfers, escorting to appointments, overnight support, and short-term respite for family carers. We’ll work with you and your family to create a plan that adapts as your needs change.

Home Care and Support

Daily living support tailored to your routines and preferences, including personal care, medication prompts, meal preparation, mobility assistance, and help around the home.

Social and Assisted Visits

Companionship and support to stay connected — from a friendly chat and activities at home to escorted trips to appointments, shopping, and community events.

Complex Care

Specialist, nurse‑led support for complex needs such as dementia, neurological conditions, post‑hospital recovery, and palliative care — personalised and reviewed regularly.

How our care works

1) Friendly call and assessment

We learn about your routines and preferences, then agree the best times and type of support across South Tyneside and nearby areas.

2) Personalised plan

From personal care and medication prompts to meals, mobility, companionship and escorted visits — all tailored to you.

3) Consistency and reviews

A small, consistent team supports you on a regular rota, with ongoing check‑ins to keep care safe, dignified and effective.

Frequently asked questions

How long are visits?

From 30 minutes to several hours. We can visit once a week or several times a day, depending on your needs.

Will I see the same Care Assistants?

Yes — continuity matters. You’ll usually see the same two or three Care Assistants on a consistent rota.

Which areas do you cover?

All of South Tyneside — including South Shields, Jarrow, Hebburn, Whitburn, Cleadon, East Boldon, West Boldon, Boldon Colliery, Marsden, Westoe, Harton, Simonside, Tyne Dock, Biddick Hall, Horsley Hill, Cleadon Park, Fellgate, Monkton, Primrose and Brockley Whins — plus nearby communities on request.

What support can you provide?

Personal care, medication prompts, meals and nutrition, mobility and transfers, light housekeeping, companionship, and escorted trips to shops and appointments.

How do we get started?

Send us a message using the form and we’ll arrange a friendly call and home assessment to build your personalised plan.

Areas we cover

We support clients across South Tyneside: South Shields, Jarrow, Hebburn, Whitburn, Cleadon, East Boldon, West Boldon, Boldon Colliery, Marsden, Westoe, Harton, Simonside, Tyne Dock, Biddick Hall, Horsley Hill, Cleadon Park, Fellgate, Monkton, Primrose, Brockley Whins — and neighbouring communities on request.